Job Description

Job Title: Cashier

Location: Fashion Show Mall

Reporting Line: Reports to the Store Manager

Job Overview

Are you a people person who loves customer service? Join our dynamic team at Wok to Walk as a Cashier, where you'll play a crucial role in creating a delightful dining experience. Your friendly demeanor and efficiency will help us serve up smiles, ensuring every customer leaves happy. If you thrive in a fast-paced, vibrant environment and love interacting with people, this is the perfect opportunity for you!

Job Description

• Key Responsibilities:
• Warmly greet customers, assist them with their orders, and address inquiries or complaints promptly and courteously.
• Accurately process customer orders using the point-of-sale (POS) system and handle cash, credit, and debit transactions with precision.
• Prepare orders at the salad bar Ensure the accuracy of all dine-in, take-away and delivery orders.
• Provide customers with receipts and correct change while following all cash handling and financial procedures to ensure security and accuracy.
• Maintain a clean and organized checkout area, monitor inventory of cash register supplies, and request replenishments
• as needed.
• Collaborate with other restaurant staff to ensure smooth operations and customer satisfaction.
• Assist with other duties as needed, such as clearing tables, restocking supplies, or supporting the kitchen team.

Qualifications and Skills

• Smile
• Excellent customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Good communication and problem-solving abilities.
• Ability to work efficiently in a fast-paced environment.

Education and Experience Requirements

• Previous experience as a cashier or in a customer service role is welcome.
• Food handler’s certification.

Work Environment

• Restaurant-based role with varying hours, including nights, weekends, and holidays.
• Ability to stand for extended periods and perform repetitive tasks.

Company Expectations

• Behavioral Expectations:
• Demonstrates a high level of professionalism and ethical standards.
• Works collaboratively with other team members.
• Shows initiative and a proactive approach to tasks.
• Communicates effectively with internal and external stakeholders.

Performance Metrics

• Accuracy and efficiency in processing transactions.
• Customer satisfaction and feedback.
• Compliance with cash handling and financial procedures.
• Positive feedback from team members and managers.

Wok to Walk started in 2004 in Amsterdam after a trip around Asia. We opened a tiny restaurant ’cause we wanted to have fun at work and cook the kind of food we’d like to eat in our hectic everyday: quick, fresh and yummy!
But things kinda got big and now there are more than 100 around the world. Our commitment and passion haven’t changed a bit since day 1: we stay true to our origins by offering delicious custom recipes and a great show!


Anyway, Wok to Walk is not about what WE say, it’s about what YOU experience! So, we cut the talking here and let real people from all around the world have their say:

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