Chauffeured Services Dispatcher (On Site) Job at LEADER Worldwide, Kansas City, MO

L3NFTFdYNUpVYitXMWh2elI1bWs5eXBscUE9PQ==
  • LEADER Worldwide
  • Kansas City, MO

Job Description

Job Title: Chauffeured Services Dispatcher

Job Summary:
We are searching for a reliable and experienced Chauffeured Services Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients.

Responsibilities:
- Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction.
- Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity.
- Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary.
- Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times.
- Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance.
- Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience.
- Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved.
- Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays.
- Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally.
- Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction.

Requirements:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven work experience as a dispatcher or in a similar role within the transportation industry.
- Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite.
- Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations.
- Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure.
- Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions.
- Knowledge of local traffic regulations, routes, and transportation software.
- Valid driver’s license and clean driving record.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.

Hours are Sunday - Thursday, 2:30 - 11:00 pm. This is an "in-the-office" position. 

Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher.

Benefits: Medical, Dental, Vision, 401(k)

Job Tags

Work experience placement, Work at office, Local area, Shift work, Sunday, Afternoon shift,

Similar Jobs

WilsonHCG

Senior Security Technician - Omaha Job at WilsonHCG

 ...culture for the right individual! Service, repair and troubleshooting of Access Control, CCTV, Intrusion, Alarm, Security and Low Voltage systems Brands include Genetec, Lenel, Milestone, Software House, Gallagher and others Diagnose and lead technical execution... 

Hampton Inn Pendleton

Hotel Maintenance Technician Job at Hampton Inn Pendleton

Job Summary:We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff.... 

Liberty Personnel Services, Inc.

Lead Fire Alarm Technician Programmer Job at Liberty Personnel Services, Inc.

 ...Technician Programmer The Fire Alarm Lead Technician/Programmer will be responsible for programming Gamewell FCI product line, low voltage engineering, troubleshooting alarm systems, ensuring life safety compliance, and providing exceptional customer service.... 

The Essex Resort & Spa

Overnight Guest Services Agent Job at The Essex Resort & Spa

 ...Are you a night owl who thrives in calm, quiet hours and loves...  ...team member during the night shift, youll do more than check guests...  ...guests. Coordinate with housekeeping, engineering and day shift teams...  ...for guests. Have prior hotel front desk or night audit experience... 

Mayo Clinic

Physiatrist: EMG & Procedural Practice Focus Job at Mayo Clinic

 ...future. Responsibilities Mayo Clinic Health System in Southwest Wisconsin is seeking a board-certified/board-eligible Physiatrist to join our growing, integrated healthcare team. This is a unique opportunity to practice in a collaborative, patient-centered environment...