Content Moderator- On-site Las Vegas Job at Telus Digital, Decatur, IL

L3NZTVhYVkNWTE9RMGhIelJwaWc4aUpncnc9PQ==
  • Telus Digital
  • Decatur, IL

Job Description

Description and Requirements

Specific Responsibilities May Include:

  • Review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies,

workflows and targets, which may include graphic, violent, sexual, explicit, political, profane and otherwise highly disturbing content
  • Uphold a high standard of accuracy and quality while fulfilling job responsibilities

  • Participate in frequent refresher training to always conduct correct moderating policies

  • Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams

  • Make suggestions for improving efficiency

  • Draw up daily activity report

Required Experience, Skills & Competencies:

  • Basic computer knowledge

  • Strong independent work ethic with the ability to self-manage

  • Fast learner and adaptable to constantly changing procedures

  • Demonstrated stable job tenure

  • Social media savvy

  • Strong emotional intelligence and resilience

  • Sound coping, emotion regulation, and stress-management skills

  • Ability to to perform duties objectively, devoid of inherent biases or personal beliefs

  • Accurate and critical work attitude

  • Proclivity towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks 

  • Strong prioritization skills

  • Ability to think critically and make quick decisions

  • Enthusiastic and proactive team player

  • Collaborative and has a growth mindset

  • Strong spelling, grammar, and reading skills

  • Experience in content or community moderation is a plus

  • Professionalism and ability to work with diverse personalities

  • Flexibility to work a 40 hr work week during any day/any shift as needed within the program’s hours of operation: 24 hours per day | 7 days a week (subject to change based on business needs)

  • High school diploma or equivalent

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

Additional Job Description

The Social Media Compliance position is responsible for ensuring legal compliance and safety of content uploaded to a popular social media network for short-form videos. This position is a key role that serves as an important first line of defense in protecting social media users from exposure to inappropriate, disturbing and potentially unsafe online content. 

Note: All team members are expected to report to our onsite facility located at 2251 S Decatur Blvd, Las Vegas, NV for all working hours, including the training period. 

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Job Tags

Day shift,

Similar Jobs

The Learning Tree ABA

Board Certified Behavioral Analyst (BCBA) Job at The Learning Tree ABA

The Learning Tree ABA is seeking motivated and dedicated Board Certified Behavior Analysts (BCBA) to join our growing team. Are you committed to positively impacting the lives of individuals with autism and related disorders? As a BCBA with The Learning Tree ABA, you... 

Robert Half

Data Analyst Job at Robert Half

 ...great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing...  ...to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even... 

Select Staffing

Packaging Cheese Molder Job at Select Staffing

DescriptionIMMEDIATE OPENINGS!Packaging Associates Cheese MolderDay and Evening ShiftsPacking/ Cheese Molders Needed for Food Manufacturing/Processing Company in Hanford! ~Pay Rate $17.00/ hour~1st shift, starting at 5:30am ~2nd shift, starting at 2PM... 

cGxPServe

Regulatory Affairs Specialist II Job at cGxPServe

 ...responsible for the preparation of regulatory submissions required to market medical devices in both the U.S. and Europe, support of international product registrations and related regulatory affairs activities, including execution of procedures and systems designed to... 

Wallman Unlimited Company

Residential HVAC Service Technician Job at Wallman Unlimited Company

 ...preventative maintenance on residential system without assistance and supervision Demonstrate working knowledge of brazing and refrigeration procedure Demonstrate knowledge of service tools and testing devices Understand benefits of preventative maintenance...