Job Description

About ABC Legal:
ABC Legal Services is a company of over 400 employees and thousands of independent contractors, headquartered in Seattle with a nationwide footprint. We file and serve legal documents for law firms--and are the technology leaders in our industry. Our Recruiting team offers a unique, fun, and challenging opportunity for a recruiting/HR professional to gain experience in a fast paced and collaborative environment.
About the Opportunity:
Joining the ABC team as a Dispatch Coordinator this role offers a unique, fun, and challenging opportunity. This role works with a small team that makes a big difference by recruiting Process Servers to deliver legal documents in their area. The dispatcher ensures unclaimed jobs are claimed or manually dispatched in a timely manner. The goal is to maintain an average age of jobs in assigned states at or below 1.5 days old with the oldest job being less than 5 days old. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!
Responsibilities :
Monitor skye (internal application) task board to identify aging unclaimed jobs. 
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate. 
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched. 
Resolve and escalate to teams if needed. 
Monitor and report trends in stuck jobs if you see an increase in the same scenarios. 
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.  
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. 
Benefits & Perks:
Medical/dental/vision benefits
401K retirement contribution plan with matching
11 paid holidays
Transit benefits
Remote/flexible work opportunities
Starting pay range: $20.00 to 25.00

Job Tags

Holiday work, For contractors, Local area, Flexible hours,

Similar Jobs

Security National Financial Corporation

Funeral Assistant Job at Security National Financial Corporation

Job Type Part-time Description We are looking for professional and kind individuals to assist with funeral services on an as needed basis. Duties would include greeting families, distributing programs, transporting flowers, and creating a comfortable and hospitable...

Addison Kenway.

Aesthetics Injectables Registered Nurse Injector Job at Addison Kenway.

...Cypress, TX Aesthetics Injectables Registered Nurse Injector Job#16669850 A generous compensation package offered. Part or Full time options. This opportunity is due to growth. Our client is looking for a Registered Nurse experienced in aesthetics. Focus is on...

Remote Writing Jobs No Experience

Online Writing Jobs - No Degree, No Experience Needed - Remote Kindle Publishing Role Job at Remote Writing Jobs No Experience

...Position Summary: A fast-scaling digital publishing company is offering remote online writing jobs that require no degree and no prior... ...remote publishing team, candidates will be trained in Amazon Kindle book production using AI-powered tools, structured templates, and...

AIR Communities

Maintenance Technician - Foxchase Apartment Homes Job at AIR Communities

...technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you... ...service requests to ensure that our current residents feel at home, every day is filled with new challenges. You will work at...

Cosentino's Food Stores

Day Clerk/Stocker - FULL TIME with BENEFITS - Cosentino's Price Chopper #249, 22210 W 66th St., Shawnee Job at Cosentino's Food Stores

...designated areas without damaging merchandise. Keep back room and cooler/freezer areas neat and ready for new deliveries. Quickly and neatly stock grocery shelves by matching item UPCs codes to shelf tags and using the face front display method. Support the...

Dispatcher Job at ABC Legal Services, Louisville, KY

K3NZTlduVklWTHlSMmhEeVNaNm45aXRqcFE9PQ==