Live Chat Representative Job at TEC accutite, South San Francisco, CA

K2NFTVhYUkNXTGlYMXhmeFQ1eWkraUpxcXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Fitmatch AI

Senior UX/UI Creative Product Designer Job at Fitmatch AI

 ...About the Role We are seeking an experienced Senior UX/UI designer to join our Product team to lead design initiatives across the Fit:Match ecosystem. This role requires a fast-paced, iterative approach to creating user-centric solutions, with deliverables expected... 

Chris 180

Marketing Communications Manager Job at Chris 180

Position Description:The Marketing Communications Manager connects CHRIS180s internal departments and external marketing teams. This role facilitates clear communication, timely project completion, and aligned marketing efforts across the organization. Ideal for someone... 

Wellpath

Family Nurse Practitioner Job at Wellpath

 ...k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including...  ...point of care support. How you make a difference The Nurse Practitioner (NP) under the supervision of the Site Medical Director and other... 

Vital Hospice Inc.

Registered Nurse (RN) Job at Vital Hospice Inc.

 ...We are seeking a registered nurse to join our team of medical professionals. The successful candidate will be responsible for providing...  ...reconciliation. Checking the overall well-being of patients and any care they may require. Employment type: ~ Per Diem.... 

Meadowcrest at Middletown

Director of Recreation Events Job at Meadowcrest at Middletown

Director of Recreation Events Location Middletown, DE : The Director of Recreation Events The Director of Recreation Events, will be responsible for planning, organizing, and executing recreational activities and events for our residents. The Perks of Working with...