Job Description

A Central Coast legend reborn. From its earliest incarnation in 1886 as a popular stagecoach stop during California’s Gold Rush, to its years as a surreptitious hangout through Prohibition, The Inn at Mattei’s Tavern has long held a fabled place in Central Coast lore. Revered and raucously enjoyed for generations, the beloved landmark is the definitive luxury destination in the Santa Ynez Valley.

Job Description

The Massage Therapist is responsible for providing massages and body treatments to our guests and members with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts. The service provider is also responsible for maintaining cleanliness of the workspace assigned during their shift.

• Prepare treatment rooms to client specifications while also adhering to The Inn at Mattei’s Tavern service standards.

• Greet guests warmly and escort guests to and from treatment rooms and attend to any immediate needs throughout the Spa visit. 

• Perform prep work and properly clean and restock the room as required and needed and directed by spa leadership.

• Assist in providing information to any inquiries, helps to coordinate all guest requests for services.

• Assess guest needs and inquire about contraindications before beginning service to ensure guest comfort and safety throughout the treatment.

• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.

• Maintain the work area with necessary supplies. Ensure the room is immaculate at all times (tables draped, counters and products clean) as well as cleanliness of all other spa areas including locker rooms.

• Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.

• Assist fellow associates with coverage of shifts when possible in order to promote teamwork.

• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. 

• Report accidents, injuries, and unsafe work conditions to management immediately. 

• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.

• Follow service protocols and procedures according to The Inn at Mattei’s Tavern standards.

• Regularly attend, participate in and support training and staff meetings for the spa. 

• Complete all safety training and certifications requested by management. 

• Keep personal certifications up to date without Management prompting.

Qualifications

REQUIRED

QUALIFICATIONS

• Valid CAMTC Certification and a minimum of 500 hours of massage therapy training with a certificate of completion

• Satisfies all State, Regional, and Local requirements to perform services in California

• Ability to commit to consistent weekly availability that aligns with the needs of the business

• Successful completion of pre-employment screening 

PREFERRED

QUALIFICATIONS

• Experience in a luxury environment

• Two years of experience performing body care services in a spa setting

• Excellent communication skills

• Confidence and ability to perform under pressure

This position starts at $16.50/hr + 

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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