Job Description

Parts Counter Salesperson

Department : Parts

Reports to : Parts Manager or Parts Lead

Purpose:

Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Greet customers and provide assistance.

Responsibilities:

• Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system.
• Look up and ordering of Parts for Other Vendors using their website catalogs.
• Sells & orders parts required to fill customer needs using PFW business system.
• Promotes and sells products and/or services to meet customer needs.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining merchandise displays.
• Assists in keeping parts department clean and orderly.
• Follows up on shortages and expedites issues by reporting to the manager.
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
• Perform other related duties assigned by Managers.

Experience, Education, Skills and Knowledge:

• Basic data entry/keyboarding skills.
• Basic machinery knowledge.
• Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager.
• Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering.
• Ability to learn PFW business system for invoicing, receipting and ordering parts for customers.
• Ability to work in a team environment.
• Ability to lift items weighing up to 75 lbs.
• High School diploma or equivalent experience.
• Forklift license required.

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