Job Description

The DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community. At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amongst each of our members. We work toward a common goal of providing the best service in the industry.

SUMMARY

If you enjoy delivering an excellent customer experience and have prior experience working as a parts manager, we want to talk to you! We are looking for a service manager to join our team.

WHAT WE OFFER:

• Medical, dental, vision
• Life & disability provided by group

* PTO

* 401K with company match

RESPONSIBILITIES:

• Lead the parts department, retail and wholesale customers.
• Accomplish objectives through the use of proper purchasing procedures and inventory control.
• Handle the parts inventory and track all expenses.
• Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
• Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.
• Handle and resolve customer complaints courteously and professionally.
• Keep up-to-date on manufacturer warranty, policy, and return procedures.
• Knowledge and compliance with the federal, state, and local regulations that affect operation.
• Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy.
• Forecast goals and objectives for the department and strive to meet them.
• Hire, train, motivate, counsel and monitor the performance of all parts department staff.
• Ensure that incoming inventory is stocked in the correct location.
• Maintain a stabilized inventory consistent with the requirements of the defined areas.
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
• Implement & carry out safety requirements.
• Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.

QUALIFICATIONS:

• 2+ years of related experience in an automotive parts management position preferred
• 2 years of sales experience preferred
• Excellent customer service skills
• Professional appearance and work ethic
• High school diploma or equivalent
• Detail oriented and organized
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area,

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