EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department SummaryAs a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.
Job Duties and ResponsibilitiesCustomer Experience Representative:
$15.00 + .50/hr Language Differential - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!
What You’ll Be Doing:
What’s in it for You:
Application Process: After completing your application, the next step is a 15-20 minute questionnaire. You’ll also get a chance to watch brief videos for a realistic role preview.
Skills, Experience and RequirementsDISH will provide all initial equipment required to perform the role aside from home internet!
A DISH-provided PC Tower and power adapter, and (2) two Monitors, with associated cabling will be provided. This will be considered leased equipment and shall remain the property of DISH.
Required Accessories will initially be provided with a 30-day limited warranty. After 30 days from the hire date, you will be responsible for providing replacements should the required accessory(s) need to be replaced. DISH recommends that you maintain a backup/spare of each item to avoid downtime.
Required Accessories:
Home Internet and d edicated home office workspace with:
All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.
Salary Ranges Compensation: $15.00/HourWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
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