Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to selfsufficiency as quickly as possible.

Information Technology Services (ITS) is DSSs technology services organization. ITS mission is to support the daily emergent and longterm needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications including a variety of client eligibility and recertification systems case management systems housing systems employment/work engagement services revenue producing computer matches claiming systems and personnel systems.

Under general direction from the Assistant Deputy Commissioner with a high degree of latitude for independent action judgement and decision making the Senior UI/UX Designer is responsible for the assessment and implementation of complex information technology initiatives focusing on requirement gathering and elucidation with indepth business knowledge to manage major areas within the application development lifecycle from design to development quality assurance user acceptance testing deployment and maintenance support with great ingenuity that delivers usable software systems and technology solutions for business needs and will have the following duties and responsibilities.

Information Technology Services (ITS) is recruiting for one (1) IT Proect Specialist to function as an UI/UX Designer who will:

Ensure that DHS web and mobile applications are developed and maintained in compliance with the
agencys style guide to standardize the design display and functionality of their products and features
enable a consistent intuitive and userfriendly experience.

Work with the project team and business stakeholders to gather and understand the business
requirements and turn them into groomed user stories for development including the creation of
mockups and wireframes.

Perform an analysis of the DHS web and mob applications to develop user acceptance test (UAT)
scenarios to confirm and/or improve application performance based on the UAT outcomes.


Conduct Sprint Planning according to the Agile Methodology practiced by DHS.

Lead a team of designers and interdisciplinary groups to monitor the work done address questions
on and identify solutions for the implementation of application designs and features.

Conduct demonstrations of new features and functionalities to ensure project team and enduser
proficiency with new and existing systems programs and applications across departments.

Develop written formal and informal documentation such as presentations functional design
documents nonfunctional requirement documents that illustrate specific system features for a variety
of ITS and nonITS audiences. Coordinate track and report on progress being made on project tasks
across any of the systems to management stakeholders and relevant teams.

Work on multiple projects in a fastpaced work environment and ensure that project deadlines are met.

Hours/Shift:

Normal Business Hours

Qualifications :

1. A baccalaureate degree from an accredited college in computer science engineering human computer interaction interactive media digital and graphics design data visualization communication or a related field and four years of satisfactory fulltime experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

2. An associate degree from an accredited college in computer science engineering human computer interaction interactive media digital and graphics design data visualization communication or a related field and six years of satisfactory fulltime experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

3. A baccalaureate degree from an accredited college and eight years of satisfactory fulltime experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

4. Education and/or experience which is equivalent to 1 2 or 3 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Full time, Remote job, Shift work,

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