Guest Services Agent Job at The Partridge Inn (Hilton Curio), Augusta, GA

K2NNT1dYUkJWN09UMHhmMVRaK24raXBrcEE9PQ==
  • The Partridge Inn (Hilton Curio)
  • Augusta, GA

Job Description

NorthPointe Hospitality offers a full package of benefits including 401k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.

BASIC FUNCTION:

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc. Maintains a high standard of integrity, service and hospitality at all times to promote the Partridge Inn's culture with guests and co-workers.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction in English and speak English clearly. Requires the ability to relate to the public in a warm, friendly manner. Requires the ability to pay attention to detail and handle multiple tasks simultaneously. Requires thorough knowledge of Partridge Inn's policies and procedures. Requires the ability to handle money, make change, and utilize office machines in normal day to day activities. Must be willing to and have the ability to work alone as scheduled.

Essential Responsibilities:

  • Greet, register, and assign rooms to hotel guest.
  • Keep records of room availability and guests’ accounts. Confirm or cancel reservations for guest.
  • Check in/check outs in accordance with the hotel handling policies.
  • Issue room keys and escort instructions to their room.
  • Compute bills, collect payments, and make charges for guests for late check outs or WiFi usage.
  • Enforce hotel check in and check out policy.
  • Greet guests in a professional and cordial manner.
  • Answer all calls within 3 rings or less.
  • Advise housekeeping staff of when rooms have been vacated
  • Transmit message timely to the hotel management team.

Essential Skills:

  • Fluent in English.
  • Outgoing and welcoming personality for the hotel.
  • Follow instructions without close supervision.
  • Microsoft and excel proficient.
  • Mathematical proficiency.
  • Write clearly.

Education:

  • High school education or equivalent.

We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.

Job Tags

Daily paid, Full time, Part time, Work alone,

Similar Jobs

Senior Helpers - Texas Hill Country

Caregiver/CNA/HHA Job at Senior Helpers - Texas Hill Country

If youre a caregiver looking for consistent hours, work/life balance and to be part of an agency servicing your community look no further. Are you ready to be part of a collaborative atmosphere, where you are respected and valued? Come talk to us today. Senior Helpers... 

Cedars-Sinai

Clinical Research Associate I - Berman Lab Job at Cedars-Sinai

 ...Cedars-Sinai's steadfast dedication to heart disease and research innovation giving patients access to the highest level of...  ...organization known nationally for excellence in research!**The Clinical Research Associate I works directly with a Clinical Research Coordinator,... 

University of Louisville

Assistant professor Job at University of Louisville

 ...Louisville is a vibrant city with an extended metropolitan population of over 1.3 million. Major companies in the city include Humana, YUM! Brands, UPS, Ford Motor Company, GE Appliance, and more. The city also boasts a thriving cultural and arts scene, one of the... 

Select Exterminating

Pest Control Technician Job at Select Exterminating

 ...We are recruiting for a Pest Control Technician to perform a driving route throughout Framingham/Boston area. The ideal candidate MUST have parking space to keep a company vehicle. The schedule is Monday through Friday with rotating Saturdays. Company Overview:... 

Professional Care Match, LLC.

Caregiver-CNA, HHA and PCA Job at Professional Care Match, LLC.

 ...during our years working in assisted living facilities, home care agencies, home health agencies and skilled nursing facilities, we have a...  ...(2+ years certified nurse, home health aid preferred)* CNA, HHA, or PCA certification preferred* Ability to lift and/or...