Job Description

Fundamental Mission:

Entry Level or Recent Grads Only

The Technical Sales Engineer will provide support to the commercial and technical sales managers by offering technical assistance and aiding customer communication regarding Vallourec OCTG products and services, including pipe and premium connections for North American onshore & offshore business. This role is designed for a recent graduate or someone with limited experience in technical sales who is eager to learn and grow within the field. The ideal candidate will have a deep understanding of engineering principles, a passion for problem solving and developing unique solutions, strong communication skills, and the ability to collaborate cross functionally between R&D, quality, operations, and sales.

Over time the Technical Sales Engineer will take over duties of the Technical Sales Manager which include working with assigned accounts and providing technical customer support across all Vallourec OCTG products and services. The Technical Sales Manager meets and interacts with customers/end users to execute the technical aspects of the sales strategy, to develop appropriate solutions driving differentiation of Vallourec products and services, and to build value-based relationships.

Essential Duties and Responsibilities include the following: 

• Support the sales and technical teams with basic product knowledge.
• Collaborate with senior team members to understand customer requirements and provide appropriate technical solutions.
• Assist in responding to customer inquiries about product specifications and applications.
• Work with Quality teams in the investigation and processing of technical claims.
• Collaborate with R&D and Operations to support the development of new products based on customer/market needs.
• Help create and update technical documentation, manuals, and guides.
• Engage in continuous learning to develop a deeper understanding of the company’s products and services.
• Attend training sessions and workshops to build technical and sales skills.
• Participate in customer meetings to gain experience in technical sales and customer interactions
• Train actively to grow into the Technical Sales Manager position

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Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Strong Communication skills – Conveys thoughts and reasoning in a technically sound manner that is understandable to various technical, non-technical, in addition to multinational personnel in written and verbal forms.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly 
• Adherence to Vallourec’s Core Values and culture of Diversity, Equity, and Inclusion

  Education/Experience:

• Bachelor’s degree in Engineering, Metallurgy or a related field
• Experience in manufacturing and/or usage of OCTG or related products preferred

Preferred Skills and Knowledge:

• Understanding of technical terminology related to company products & services
• Strong verbal and written communication skills, with the ability to learn how to explain technical concepts to customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to organize and prioritize workload and meet deadlines
• Enthusiasm for building and maintaining strong relationships with colleagues and clients
• Exhibits tact and consideration in relations with others
• Outlook is generally positive, and manner is pleasant
• Motivated to assist and support co-workers
• Ability to work cooperatively in group situations

Travel Requirements

• The position may require up to 25% travel.
• Position located in Houston.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee will primarily work in a business office environment setting.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and climb or balance. The employee is occasionally required to stand and stand for long periods of time, stoop, kneel, crouch, or crawl.

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